Refund Policy

Last updated: 2026-10-03

This Refund Policy explains how refunds are handled for The Ranking Factory ("we", "us", "our"). By purchasing or subscribing, you agree to these terms.

Free trial

The Growth plan includes a 14-day free trial. Card details are taken when you sign up and nothing is charged during the trial; it then becomes a $129 a month subscription unless you cancel before the trial ends. Other plans, and annual billing, are charged when you buy them.

Monthly subscriptions

Monthly plans can be canceled anytime. Charges for the current billing period are generally non-refundable, except where required by law.

Lifetime or one-time purchases

Lifetime or one-time purchases are generally non-refundable once access is delivered, except where required by law.

Requesting a refund

If you believe you were charged in error, contact us within 7 days of the charge with your account email and order details.

Chargebacks

Please contact support before filing a chargeback so we can resolve the issue quickly.